Privacy Policy
Your privacy matters to us. Here's how we protect and handle your data.
Last Updated: December 15, 2024
Introduction
At TynraFlow, we understand that your privacy is fundamental to your trust in our platform. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you use our 3D game optimization services. We believe in transparency and want you to understand exactly what happens to your data when you interact with our platform.
This policy applies to all users of bufflmarket.com and our related services. By using our platform, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully and contact us if you have any questions about our privacy practices.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register for an account, use our services, or contact us. This information helps us provide you with personalized 3D game optimization solutions and improve our platform's functionality.
- Full name and contact information including email address and phone number
- Account credentials and authentication information
- Profile information and preferences for game optimization settings
- Payment information and billing details for premium services
- Communication records including support tickets and feedback
Technical Information
To provide effective 3D game optimization, we automatically collect certain technical information about your device, system configuration, and usage patterns. This data is essential for delivering personalized optimization recommendations.
- Device specifications including hardware configuration and graphics capabilities
- Operating system version and installed software relevant to gaming
- Game performance metrics and optimization results
- Usage patterns and feature interaction data
- IP address, browser type, and general location information
Game-Related Data
Our platform collects specific information about your gaming setup and preferences to deliver targeted optimization solutions. This includes game libraries, performance benchmarks, and optimization preferences that help us tailor our services to your specific needs.
How We Use Your Information
We use your information primarily to deliver personalized 3D game optimization services and improve your gaming experience through our platform.
Service Delivery
Your information enables us to provide customized optimization recommendations, analyze your system performance, and deliver targeted solutions for your specific gaming setup. We use technical data to identify optimization opportunities and track the effectiveness of our recommendations.
Platform Improvement
We analyze usage patterns and performance data to enhance our optimization algorithms, develop new features, and improve overall platform functionality. This helps us stay current with gaming technology trends and deliver more effective solutions to all users.
Communication and Support
We use your contact information to provide customer support, send important service updates, and communicate about new features or optimization opportunities. You can control the frequency and type of communications through your account settings.
Data Sharing and Third Parties
We do not sell your personal information to third parties. However, we may share certain information with trusted partners and service providers who help us deliver our optimization services. All third-party relationships are governed by strict confidentiality agreements.
| Category | Purpose | Data Shared |
|---|---|---|
| Cloud Services | Data storage and processing | Encrypted user data and system metrics |
| Analytics Partners | Platform improvement and optimization | Anonymized usage statistics |
| Payment Processors | Subscription and billing management | Payment information and transaction details |
Legal Requirements
We may disclose your information when required by law, to protect our rights, or to ensure the safety and security of our users. This includes cooperation with law enforcement agencies and compliance with legal processes such as court orders or subpoenas.
Your Privacy Rights
You have several important rights regarding your personal information. We respect these rights and provide clear mechanisms for exercising them. Below are the specific rights available to you and how to exercise them.
Access Rights
You can request a copy of all personal information we hold about you. We'll provide this information in a readable format within 30 days of your request.
Correction Rights
You can request corrections to any inaccurate or incomplete personal information. We'll update your information promptly once we verify the requested changes.
Deletion Rights
You can request the deletion of your personal information, subject to certain legal and operational requirements. We'll process deletion requests within 30 days.
Portability Rights
You can request your personal information in a portable format to transfer to another service provider. We'll provide this data in a structured, machine-readable format.
Objection Rights
You can object to certain types of data processing, including marketing communications and automated decision-making that affects you.
Restriction Rights
You can request restrictions on how we process your personal information in certain circumstances, such as while we verify accuracy of disputed data.
How to Exercise Your Rights
To exercise any of these rights, contact us using the information provided at the bottom of this policy. We may need to verify your identity before processing your request. We aim to respond to all requests within 30 days and will keep you informed throughout the process.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational measures designed to ensure the confidentiality, integrity, and availability of your data.
Technical Safeguards
- End-to-end encryption for data transmission and storage
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Automated threat detection and response systems
- Secure backup and disaster recovery procedures
Organizational Measures
- Staff training on data protection and privacy best practices
- Access controls limiting data access to authorized personnel only
- Regular review and updating of security policies and procedures
- Incident response procedures for potential security breaches
- Third-party security certifications and compliance audits
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. Our retention periods are based on legal requirements, business needs, and the nature of the information collected.
Retention Periods
- Account information: Retained while your account is active plus 3 years
- Game optimization data: Retained for 2 years after last use
- Communication records: Retained for 5 years for support purposes
- Payment information: Retained for 7 years as required by law
- Technical logs: Retained for 1 year for security and troubleshooting
Deletion Procedures
When retention periods expire or when you request deletion, we securely delete your information using industry-standard data destruction methods. Some information may be retained in anonymized form for statistical analysis and platform improvement purposes.
International Data Transfers
As a Poland-based company, we primarily process data within the European Union. However, some of our service providers may be located outside the EU. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
Transfer Safeguards
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions recognizing equivalent data protection standards
- Binding Corporate Rules for multinational service providers
- Certification schemes and codes of conduct
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
If we discover that we have collected personal information from a child under 16, we will delete that information immediately and terminate any associated accounts.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by email or through a prominent notice on our platform at least 30 days before the changes take effect.
Notification Process
When we update this policy, we will update the "Last Updated" date at the top of this page. For significant changes that affect your rights or how we use your information, we will provide additional notice through email or platform notifications. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have any questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please don't hesitate to contact us. We're committed to addressing your privacy concerns promptly and thoroughly.
contact@bufflmarket.com
+48 696 981 843
Bartłomieja Strachowskiego 7a
52-210 Wrocław, Poland